For a Zip file containing GLO wall/price card templates, click here.
For a PDF version of the First Data credit card terminal "Basic Operations" instructions that are on the GLO desk, click here.
First Data has a web page that might be helpful to access for "demos" of various procedures. This includes telephone sales, which they refer to a "manual" sales. (You enter the credit card number manually.) For these demos, go to www.FirstData.com/Demos/terminal_demos/FD130_Demo. The topics are on the left.
For a PDF version of the Gallery Handbook, click here. Note that the roster and key contacts sections have been omitted.